08:00am - 18:30pm (Mon-Fri)
Chadwell Heath Health Centre, Ashton Gardens, RM6 6RT
08:00am - 18:30pm (Mon-Fri) 0208 597 1840
What's New at The Upstairs Surgery?
Our routine appointments for both telephone and face to face are now pre-bookable up to 2 months in advance, meaning you no longer have to call or wait for a designated day or time to get a routine appointment. Our trained receptionists will try to ensure you are signposted to the correct clinician or service within 2 weeks of you contacting the surgery, whether that be with a Pharmacist, walk in centre, Hub, or at the surgery.
Domestic Abuse Aware Practice
The staff in your GP practice are trained to ask about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice. You can talk to the doctors, nurses or other staff working here, if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family.
The IRIS service is for all GP patients and staff aged 18 or over, whatever age, gender, sexuality, ethnicity or background.
Social isolation can increase stress at home, impacting on you and your family’s well-being. Your GP practice is here to help you.
Please contact your GP for help and advice. They will refer you to the practices’ IRIS worker, the ‘IRIS Advocate Educator’.
If you are women you can self-refer by ringing Aanchal Womens Aid.
Phone: 0800 0124 924
Website: https://aanchal.org.uk/
If you are a man you can self-refer by ringing Men’s Advice Line
Phone: 0808 8010 327
What can we help you with today
You can now book an appointment at the out of hours PCN Hub at Raphael House, Romford, RM1 4HP
Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer. Sign in with ease using your NHS login.
Download the NHS App or open the NHS website up and login to access a range of NHS services online.
Patient Participation group is volunteering patients, carers and GP practice staff who meet regularly to discuss and support the running of their GP practice.